Salesforce Certified Public Sector Solutions Practice Test

What approach should be followed to configure a contact page for user registration in a Public Sector Organization?

1. Add 'Register User' action to page layouts

2. Enable self-registration settings in the Experience Cloud

3. Disable Contact page actions

4. Require admin approval for account creation

The correct answer is: Add 'Register User' action to page layouts

To configure a contact page for user registration in a Public Sector Organization, enabling self-registration settings in the Experience Cloud is essential. This approach allows users to register themselves without the need for direct administrative intervention. Experience Cloud provides a streamlined interface and user-friendly experience, fostering engagement and accessibility for the public. Adding a 'Register User' action to page layouts does not create a comprehensive user registration experience on its own. It may present an option for registration but lacks the necessary backend processes and settings to facilitate actual self-registration. Therefore, the self-registration settings are crucial for managing user accounts effectively, ensuring that users can register seamlessly while maintaining compliance with public sector standards and data protection requirements. Implementing these settings facilitates a more efficient user’s journey and makes the registration process easier, aligning with the goals of improving service delivery in public sector organizations.